Washington, DC –Today, Congresswoman Jackie Speier (CA-14) was joined by ten of her Bay Area colleagues in sending a letter to CBP expressing concern over delays in application and renewal processing for the U.S. Customs and Border Protection’s (CBP) Global Entry program in Northern California. Rep. Speier sent the letter in response to complaints from constituents who have been unable to find open interview dates at the San Francisco International Airport’s (SFO) Global Entry enrollment center in the year 2020.

“Many of our constituents are low-risk, frequent travelers who rely on Global Entry to expedite the clearance process during air travel,” the Members wrote. “Over recent months, we’ve received a troubling volume of complaints regarding unprecedented wait times in the Global Entry application and renewal process, particularly at the final in-person interview stage.”

“Global Entry and other identity-verification programs don’t simply offer convenience for travelers, they strengthen aviation security by streamlining processing for pre-approved individuals and enabling more efficient resource allocation,” the Members continued. “Given the importance of a high-functioning Global Entry program to our constituents and to aviation security across the country, we request answers by January 12, 2019.”

The letter was signed by the following Members of the Bay Area delegation: Mark DeSaulnier (CA-11), Anna Eshoo (CA-18), John Garamendi (CA-3), Jared Huffman (CA-2), Barbara Lee (CA-13), Doris Matsui (CA-6), Jerry McNerney (CA-9), Jimmy Panetta (CA-20), Eric Swalwell (CA-15), and Mike Thompson (CA-5).


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